Susan Bray
Chief Strategist & Head of Financial Services
Recognition
W3 Silver Award, Davey Silver Award, Financial Communications Society Portfolio Awards
It starts with strategy…and Susan. She oversees the research, discovery and analysis that informs our brand-building and marketing campaign strategies. Whether it’s one of our investment or wealth management clients or an automation client, for Susan, it’s not just about the thinking at the onset of a project. It’s also about connecting the dots throughout, being ready to spot opportunities, and helping guide client initiatives to smooth launches.
While Susan has made BFT her work home for more than a decade, she leverages her previous client-side experiences as Director of Marketing at Morningstar Investment Services where she helped launch a managed portfolios program and Director, Marketing Communications at Business Logic to develop strategies and tactics that will deliver against their campaign objectives. Having spent much of her career working with financial companies, Susan is among the SMEs we rely on when creating marketing solutions for our investment management, wealth management, fintech, and banking clients.
“Strategy is the glue that shapes the solution, holds everything together, and ensures initiatives stay on point.”
Fast Facts
- Has led marketing initiatives for more than 50 financial services brands.
- Has interviewed hundreds of financial advisors, registered investment advisors, and portfolio managers.
- Loves being a marketer in one of the most regulated industries.
- An urban-minded suburbanite.
- Admits to being a little bit competitive.
- Never stops asking questions.
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B2B Marketing Benchmarks in 2026: Targets vs Diagnostic Lens
Our asset management clients often ask what benchmarks they should be aiming for. It’s a fair question, but a tricky one. Many financial services marketing benchmarks don’t focus solely on asset managers and may mix different audiences with varied buying behaviors. The result: measuring your marketing against misaligned benchmarks can lead to misleading conclusions. That’s…
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Key Trends Shaping Investment and Wealth Management Marketing in 2026
As a B2B digital marketing firm with a specialty in investment management and wealth management marketing, we know how important it is to stay on top of the trends affecting our clients. You face a rapidly evolving landscape where success depends on AI-driven personalization, trust-building strategies, and intuitive digital experiences. Firms that embrace these trends…
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Financial Marketing in 2026: What Advisors Really Need to Focus On
What should financial advisors really focus on in their marketing in 2026? Drawing on insights from a recent Wealth Management/Informa webinar, our team breaks down three core principles every advisor should embrace: being intentional with your strategy, using the right channels to reach your audiences, and showing up consistently with a clear message. Here’s what…
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From Leads to Revenue: How a RevOps Strategy Bridges the Gap
Marketing teams increasingly rely on a RevOps strategy to align data, processes, and technology across the buyer journey. As revenue operations marketing grows in importance, B2B organizations need connected systems and shared revenue goals to scale predictably.
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Setting Your B2B Digital Marketing Strategy for 2026
Learn how to build a forward-looking digital marketing strategy for 2026 to drive growth in B2B/industrial sectors.
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Wealth Management Marketing: Why Working with an Experienced Marketing Firm Matters
The last few years have brought significant activity in the wealth management space, with headlines featuring acquisitions, consolidations, expansions, advisor movement, marketing trends, and new efficiency solutions. Recent reports project that 20% of asset and wealth managers will be acquired by the end of 2029 and discuss reaching wider audiences and planning for future growth. At BFT,…
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Reminder: Recognize the Reality of Those Financial Biases
Behavioral biases affect decisions around investments and money. Here’s how to approach reminding clients of bias.
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Top 5 Reminders for Financial Advisor Conversations
In the fast-paced world of financial advising, every conversation counts. Here are five essential reminders for anyone looking to make a meaningful impact in discussions with financial advisors. Throughout our years of working with both investment providers and wealth management firms on their marketing and communication initiatives, we’ve had the benefit of speaking with scores…
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Our Top 7 Most Recent Client Questions: How BFT Solves
One of the interesting aspects of working for a digital marketing agency is the wide range of questions and challenges we often face. At any point during the day, we might: It means that we’re always learning—and that we’re never doing the same thing each day. That’s how we stay sharp! Diving Deeper to Understand…
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Are Value Props Dead? Here’s How to Check the Pulse
We are often asked to help our clients refresh or create their value proposition. Although they tend to be shorter statements, they are critical components of your messaging platform so it’s important to make sure they are right. Whether you’re creating the company’s first value proposition or refreshing one you’ve been building from for…
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